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Frequently Asked Questions:
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What colleges are served by CHHD-IT ?
We maintain applications for use by both the College of Health and Human Development and the College of Education.
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Who can use the databases?
Any full-time staff or faculty employee in the colleges specified in item 1 can apply for permission to access the databases.
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How do I get permission to gain access?
To gain access to one of our databases,
complete and turn in the Database Access Request form. View the list of steps to take to connect to our databases.
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Can student assistants use the
databases?
You may hire a student assistant to update the data in a
database, provided the student is working in an environment in which the data
remains secure. The student must also sign a compliance form indicating that Sensitive Information is protected at all times. You are responsible for any potential breach of security that
may arise from this arrangement.
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- What are the college guidelines for the
protection of data?
The college guidelines for data protection are the same as
requirements made by the University for the protection of student and
faculty/staff information. To learn more about the University guidelines,
please see Protecting Sensitive Information.
- Why can't I see the student's SSN anymore? Can it be reinstated just for our use?
New guidelines make access to the SSN a liability. Please see the section Protecting Sensitive Information.
- Who do I contact regarding training,
problems in using a database, or changing a database password?
To gain access to the database, change a database password,
receive database training, or resolve any problem you may encounter in using a
database, contact Phong Hue (Master database) or Andrea Cockrell (Budget database).
- Who do I contact to make changes in the
application according to my specific needs?
The process for requesting changes in the database (e.g., a new report, new
fields added to input screens, etc.) begins with you discussing your request
with your supervisor. Your supervisor is then responsible for submitting a
change request to the appropriate programmer. The programmer will then meet
with you and your supervisor to discuss the changes in detail. Your request
will be prioritized and scheduled for development and implementation as soon
workload permits.
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